Refund Policy

Last updated: 16 August 2026

7-day money-back guarantee. You can request a full refund on any paid plan within 7 calendar days of payment — no questions asked.

1. How to request a refund

  • Email us from the address on your account, or write to us on Telegram (contact details below).
  • Include your order or payment reference in the message.

2. How the refund is paid

The refund is issued via the original payment method (Payme or Click). It typically reaches your account in 3–10 business days depending on the provider and bank.

3. After 7 days

No refund is issued for the current period after 7 days. You keep access to the paid plan until it expires.

4. Abuse guard

One refund per user. This policy does not apply to repeated purchase-and-refund cycles on the same account.

5. Language versions

This document is provided in Uzbek, Russian and English. In the event of any discrepancy between the language versions, the Uzbek text shall prevail.

Related

Terms of Service · Privacy Policy

Legal requisites

Legal entity details

Company
"TRAINSMART" MChJ (LLC)
Tax ID
313 069 071
Telegram
@ieltsup_uz