Refund Policy
Last updated: 16 August 2026
7-day money-back guarantee. You can request a full refund on any paid plan within 7 calendar days of payment — no questions asked.
1. How to request a refund
- Email us from the address on your account, or write to us on Telegram (contact details below).
- Include your order or payment reference in the message.
2. How the refund is paid
The refund is issued via the original payment method (Payme or Click). It typically reaches your account in 3–10 business days depending on the provider and bank.
3. After 7 days
No refund is issued for the current period after 7 days. You keep access to the paid plan until it expires.
4. Abuse guard
One refund per user. This policy does not apply to repeated purchase-and-refund cycles on the same account.
5. Language versions
This document is provided in Uzbek, Russian and English. In the event of any discrepancy between the language versions, the Uzbek text shall prevail.
Related
Terms of Service · Privacy Policy
Legal requisites
Legal entity details
- Company
- "TRAINSMART" MChJ (LLC)
- Tax ID
- 313 069 071
- Telegram
- @ieltsup_uz